Food supplement. Not a medicine. Sold by Naturaldetoxify Ltd, London, United Kingdom.

Privacy Policy

Last updated:

1. Introduction

Naturaldetoxify Ltd ("we", "us", "our", or "Company") operates the Volo Prime website and product. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and place orders with us.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when:

  • Completing our order form (name, phone number)
  • Contacting us via email or phone
  • Filling out a contact form on our website
  • Subscribing to communications

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • Your IP address and device type
  • Browser type and operating system
  • Pages visited and time spent on each page
  • Referring website or search terms used
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders
  • Confirming your order by telephone
  • Arranging delivery of your products
  • Responding to your inquiries and providing customer support
  • Improving our website and services
  • Complying with legal obligations
  • Preventing fraud and enhancing security

4. Legal Basis for Processing (GDPR)

Under UK GDPR, we process your personal data based on:

  • Contractual necessity: Processing required to fulfill your order
  • Legal obligation: Compliance with UK and EU law
  • Legitimate interests: Improving our services and preventing fraud
  • Consent: Where you have explicitly agreed to data processing

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Our courier and delivery partners (for order fulfillment)
  • Payment processors and financial institutions
  • Legal authorities when required by law
  • Our service providers who assist in operating our website and business

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

  • Order information: 6 years (for legal and tax compliance)
  • Contact inquiries: 2 years
  • Marketing communications: Until you unsubscribe

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of access: Request a copy of your data
  • Right to rectification: Correct inaccurate data
  • Right to erasure: Request deletion of your data (subject to legal obligations)
  • Right to restrict processing: Limit how your data is used
  • Right to data portability: Receive your data in a portable format
  • Right to object: Opt out of specific processing activities

To exercise these rights, contact us at info@naturaldetoxify.world or call +44 20 7946 0958.

8. Data Protection Officer & Regulatory Authority

If you have concerns about how we process your personal data, you may lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection:

  • Website: www.ico.org.uk
  • Phone: 0303 123 1113
  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

9. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. We use:

  • Essential cookies: Required for site functionality and security
  • Analytics cookies: To understand how visitors use our site
  • Marketing cookies: For personalised advertising and retargeting

You can control cookie preferences through our cookie banner and browser settings. See our Cookie Policy for more details.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing your information.

11. Data Security

We implement industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website constitutes acceptance of the revised policy.

14. Contact Us

For questions about this Privacy Policy or our data practices, please contact us: